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Frequently Asked Questions

How do I place an order on SavelliReligious.com?

Ordering on Savelli Religious is easy and safe. Once you have found the item you would like to purchase, click on the "ADD TO CART” button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.

 

Is it safe to order on SavelliReligious.com?

Yes, it is safe to order on Savelli Religious. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

 

How can I request the Pope's Blessing for my religious articles?

During the purchasing process, check the “Blessing” box in "Shipping Method & Blessing" section and fill in the specific field that appears right away with the name of the person or family to which you’d like to address the blessing. Otherwise you can request the Blessing by writing an email with the number of your order at: info@savellireligious.com
The Blessing service is free of charge. However, in addition to standard delivery time it could require between 2 and 5 additional days before the actual order fulfillment. For more information please contact our Customer Service.

Learn more about this service at our dedicated post. 

 

What shipping options are available on SavelliReligious.com?

We ship internationally. To ensure the secure delivery of your order, Savelli Religious does not ship orders to P.O. boxes

Orders placed before 3:00PM Rome time, Monday through Friday, will be shipped on the same day. Saturday, Sunday and holiday delivery is not available.


BLESSING SCHEDULE: Please allow an additional 2-4 days for delivery of blessed items.

For each country different charges apply. Please, get familiar with our Shipping & Returns Policy.

To inquire about shipments, please contact Savelli's Customer Service:

Tel: 0039 06 631164

Monday-Friday, 9:30AM-6:00PM Rome time.

Email: info@savellireligious.com

 

Can I ship my order to an international location?

Yes, we ship worldwide.

 

Will I be charged sales tax on my SavelliReligious.com purchase?

Savelli Religious is required by law to charge sales tax for orders shipped to Italy and Europe. For orders shipped to the rest of the world no taxes will be charged.

 

What if I need extra help or advice about my purchase?

We are available to provide you with gift suggestions for all occasions or perhaps a little something just for you. You can contact us at:

Tel: 0039 06 631164

Monday-Friday, 9:30AM-6:00PM Rome time.

Email: info@savellireligious.com

  

How can I check on the order I placed on SavelliReligious.com?

To check on the status of your order or verify shipment, login to your accout on Savelli Religious, check the shipping confirmation email in your inbox or spam folder, or contact our Customer Service.

 

How can I make returns or exchanges?

If you are not satisfied with the merchandise that you ordered, you may return it to us for an exchange or a refund. Articles are accepted for credit or exchange if returned in saleable condition within 14 days, accompanied by a sales receipt.

You will need to inform us in a clear statement via post at Savelli Arte e Tradizione srl Web Department, Via San Liberio 17/19, 00193, Roma, Italia by email at info@savellireligious.com, by calling us at 0039 06 631164, by sending us a notice on the Email Customer Service section of the site.

For more information please review our Terms of Sale.

 

Are prices on SavelliReligious.com subject to change?

Prices on Savelli Religious are subject to change without notice. Please expect to be charged the price for the Savelli Religious merchandise you buy as it is listed on the day of purchase.

  

Can I personalize my Savelli Religious jewel?

Items such as Sterling Silver and Gold medals, crosses, and rosaries, as well as wall crosses may be personalized upon request. The available personalization options are as follows:

- Religious medals, rings, and large crosses in Sterling Silver, 18 Kt Gold, as well as wall crosses: manual engraving and monogramming service.

- Silver or Gold Rosary beads (rosary, necklace, bracelet): a different or additional cross, medal or charm may be chosen upon request.

Due to the unique features of each item, not all of them can be personalized. Please, contact us at info@savellireligious.com or call us at 0039 06 631164 to request a quotation and to get the estimated time of delivery.

Personalized items cannot be returned.

 

My Savelli jewelry has tarnished, what should I do?

Read our dedicated post to the Jewelry maintenance. →