WHAT IS PERSONAL DATA
This policy will more specifically address the personal data we collect, use and disclose (i.e., process), which generally includes your name, address, telephone number, email address, month and day of birth, IP Address, billing and account information, and other information incidental to our providing goods and services to you.
INFORMATION WE COLLECT ONLINE
We process navigational information about where you go on our Websites. This information allows us to see which areas of our Websites are most visited and helps us improve the quality of your online experience by recognising and delivering more of the most desired features and services. Additional information, which is not personal data (for example, domain type, browser version, or service provider) may also be processed by us, which will provide us with information regarding the general use of our Websites.
If you complete a general "Email Customer Service" form on one of our Websites (for example, to comment on or ask questions about our merchandise), we may process your name, email address, and any information that you provide in the text of your message.
Sign Up for Marketing Email List
Emailing an Item to a Friend
When you email an item to a friend from one of our Websites, the designated recipient will receive your name and email address, as well as any information you entered in the message. The email address information of your recipient is not collected or used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold or exchanged with third parties. We do not review and/or process any information provided in the message content. You should not send items to friends unless you believe your friend would be interested and want to receive the information.
When you purchase on our shop you have the option to make your order a gift and add a message. We do not review any information provided in the message content for the Gift messages.
Creating an Account
You are given the opportunity to create an account on our Websites. Creating an account allows you to enjoy a more personalized experience of our Websites, create an address book, and save a wish list. Creating an account requires you to enter your email address, first and last name, and to create a password, and allows you to provide your postal address, telephone number, birthday month and day, and gender. When you create an account you will receive a welcome email that will be delivered to the email address you inserted into the email field during the registration process. By doing so, you consent to the processing of your personal data.
To request to have your account cancelled send an email to firstname.lastname@example.org and include the email address of the account you wish to cancel.
Creating an Address Book in the Account Section
If you create an online account on our Websites you may create and use a personal address book (an "Address Book"), which allows you to save all of the different names and addresses to whom you frequently send purchases or gifts. When you want to send a purchase to someone in your Address Book, you can preselect the billing or shipping address from the entries in the Address Book or choose from the list posted in checkout.
Creating Wish Lists
When you visit our Websites, you have the option of creating a wish list to send to your friends and family (a "Wish List"). If you send a Wish List, your friends and family who receive the Wish List will be able to see your desired items, as well as make purchases directly off of that list. When you find an item in our online store that you want, you can add a comment and click "Add to Wish List." You can then forward the Wish List by providing the email address of your recipient. The requested recipient will receive an email which will link to your Wish List. You should not send Wish Lists to your friends or family unless they would be interested and want to receive the information. The email address information of your recipient is not collected or used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold or exchanged with third parties. Recipients of a Wish List, however, will have the opportunity to elect to sign up to receive emails from us and only, if they do so, we will then process their email address to send them information about our products.
Product Email Alert
If you provide us with your email address to contact you when a product on our Websites is available for purchase, the email address you submit is not collected or used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold or exchanged with third parties. You will, however, be able to sign up to receive marketing emails via a link in the footer of the product alert email that you may receive.
Purchasing at the Online Store
If you purchase merchandise through our Websites, we will process your personal data for this purpose (i.e., name, billing and shipping address information, email address, telephone number, and payment card information), as well as information about your purchases on our Websites, which we may combine with your store purchase information. In addition, if you have created an account you will be able to view your order details when you log into your account.
INFORMATION COLLECTED ON PAGES SAVELLI RELIGIOUS HAS ON SOCIAL MEDIA SITES
Personal information may be collected directly by Savelli Religious through our Social Media Pages and may also be collected by the social media site hosting the Savelli Religious Social Media Page.
Personal Information collected directly by Savelli Religious
The collection of personal information directly by Savelli Religious on our Social Media Pages will include the type of information addressed under "What is Personal Data" above. We will use and share the information we collect on our Social Media Pages in the manner specified below in "Using Information We Collect” and in "Information We Share With Third Parties."
Personal Information collected by the social media sites
The social media sites where Savelli Religious has Social Media Pages may provide aggregate information and analysis to Savelli Religious about your use of our Social Media Pages. This allows us to better understand and analyze our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and use of the content.
INFORMATION COLLECTED VIA TELEPHONE SUPPORT
We may collect personal information from you when you contact us via telephone. This will include any information that you may provide us over the telephone about yourself or the issue you are contacting us about. We will use this information solely for the purpose of providing the relevant customer support services to you.
USING INFORMATION WE COLLECT
We may process the information we collect under this policy according to applicable privacy law and for the following purposes:
- To understand your needs and preferences, serve Website content, personalize your experience of our Websites and marketing materials, and develop, market, sell or provide products and services, and possibly to conduct surveys, research, and evaluations.
- To analyze your activity with us, including interactions with our Websites, the effectiveness of our advertising, and your purchases.
- To assist you with any questions you may have regarding our Websites, or in relation to an order, via Contact Us, or through any form of contact you make with us, including email, phone, or postal mail.
- To complete your transaction for our merchandise or process your return or exchange.
- To detect, and protect us and other third parties against misuse of our Websites (such as spamming), negligence, fraud, theft and other illegal activities, and to audit compliance with our and their internal policies and to terminate or suspend your accessing or use of our Websites for engaging in any of the aforementioned activities.
- To update your address book and other information stored in your online account, as well as update your password and order details.
- To comply with administrative, tax, investigative or other audit requirements or any other legal or regulatory disclosure requirements.
- As permitted under any applicable laws, rules, and regulations in connection with our supply of goods and services to you.
- As permitted by applicable laws, rules, and regulations, and to comply with any legal or regulatory requirements.
- The information you provide when emailing an item to a friend or using the Address Book, Wish List, Email a Friend features of our Websites is not used for promotional purposes by us, nor is such information sold or provided to third parties.
- The information you provide on Savelli Religious Social Media Pages is used to send communications regarding our products, services, and promotions; to respond to your inquiries; to conduct surveys, sweepstakes or contests; to analyze activity on our Social Media Pages; and to develop our products and services.
- The information you provide when creating an account can be shared with third parties in order to provide emails and messaging to you associated with your account and any future programs or promotions we may offer.
INFORMATION SHARED WITH OR COLLECTED DIRECTLY BY THIRD PARTIES
We do not sell, or grant rights to third parties to process your email address for their own marketing purposes.
We do not sell or grant rights to third parties to process your postal address for their own marketing purposes.
Please be aware that we may appoint third parties to provide services to us or on our behalf, such as monitoring and analyzing site activity and the effectiveness of our advertising, providing support services, serving site content (including a site search feature), organizing information, conducting surveys, assisting us with our Social Media Pages. Such third parties may have access to your personal data to provide services to Savelli Religious. These third parties may processes personal data for Savelli Religious, without coming under the direct authority of Savelli Religious, but may not process your information for any other purpose.
We may from time to time process your personal information to send you marketing emails about our products, in this case your prior consent is required. These emails may contain features that help us make sure you received and were able to open the message. You may opt out of receiving marketing emails at any time, free of charge. Furthermore, you may unsubscribe if you no longer wish to receive marketing emails.
STORAGE OF INFORMATION
The information that you provide to us is sent to us in Italy. We store and process your personal data and any other information that we collect from you in Italy. Our third party service providers, as they may be from time to time, who provide order delivery, payment processing, website monitoring, support and/or email delivery services to us may also store and process your personal data. We, and our third party service providers mentioned above, may need to disclose your personal data that we store in Italy if required to do so under any applicable laws, rules or regulations.
COOKIES & ADVERTISING
What Are Cookies and How Do We Use Them?
We use third party service provider(s) to assist us in better understanding the use of our Websites. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how you navigate around our Websites, what features are accessed, completed, or most used, what products are browsed and general purchasing information. Information may also be collected about a search engine used, and a search engine or website advertisement clicked to direct you to our Websites. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding your interests in our Websites and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are visiting our Websites.
If you do not wish to receive emails from Abercrombie & Fitch, then please visit the “Email & Phone” page within the “Newsletter Subscription” section, remove the check from “General Subscription” and press “SAVE.” Please note that, if you request to be removed from our email marketing list, then you may still receive email confirmations from us regarding any orders that you have placed on our Websites.
If you do not wish to receive marketing materials from us via postal mail, then please email us at email@example.com requesting that we remove you from our postal mailing list. In your email, please be sure to include the postal address that you wish to have removed from our postal marketing list.
If you would like to deactivate our ability to analyze your anonymous browsing and purchase behaviour through the use of this service, then you may deactivate the setting on your Web browser which allows you to accept cookies. If you choose to do this, however, then you will be unable to use certain features and services offered on our Websites, including the ability to make a purchase from our online store.
Ads on a Third Party Site on Which You Have an Account
If you no longer wish to receive advertisements from Savelli Religious when you log in to certain third party sites (e.g. Facebook), then you will need to change the settings on the respective social media / third party site. If you would like to change the advertising settings, then please review the privacy policies and terms of service on the respective social media / third party site.
UPDATING YOUR PERSONAL DATA
We prefer to keep personal data of the users who created an online account on our Websites accurate and up to date. To do this, we provide you with the opportunity to update or modify your personal data, including your billing address and preferred shipping information. Just log on to your account with your email address and password, and you'll see an overview page where you can update your information. You may also write to us if you think that personal data that we hold about you needs to be updated.
Upon your written request, we will inform you of the personal data relating to you that we hold and the use and general disclosure of your personal data. We will also give you a copy of the personal data we have retained.
Please send your written request to the mailing address provided under "Questions About Privacy" below. In your written request, please include your name, address, and email address so that we may verify whether we retain any personal data about you.
PRIVACY OF CHILDREN
Our Websites are not directed toward children under the age of sixteen (16) years. Furthermore, we do not knowingly collect any personal data from children under the age of sixteen (16) years. The children's products that we offer for sale on our Website are intended for purchase by adults only. No one under the age of sixteen (16) years should provide any personal data on our Websites and/or at our stores.
For your convenience and enjoyment, our Websites may contain links to other websites operated by third parties ("Third Party Sites"). We do not monitor and are not responsible for the privacy practices or the content of such Third Party Sites. We would urge you to review the privacy policies of each Third Party Site to ensure that you are comfortable with the privacy policies and practices.
We limit the number of employees that have access to the databases that contain personal information, and our employees are advised of the importance of confidentiality.
Our Websites are designed to accept orders from web browsers that allow communication through Transport Layer Security (TLS) technology. We support Microsoft Internet Explorer 10.0+ and Apple Safari 7.0+. We recommend if you are viewing our websites on Google Chrome or Mozilla Firefox to download the latest version in order to maximize your experience, otherwise you may not be able to access or utilize all pages on our websites as intended.
While we implement the above security measures on our Websites, you should be aware that 100% security is not always possible.
QUESTIONS ABOUT PRIVACY
If you have any questions, comments or concerns regarding our privacy practices or our legal compliance, please email us at firstname.lastname@example.org or write to us at the address set out below:
Savelli Arte e Tradizione srl
Via Paolo VI, 27-29