Customer Service

HOW DO I PLACE AN ORDER ON SAVELLIRELIGIOUS.COM?

Ordering on Savelli Religious is easy and safe. Once you have found the item you would like to purchase, click on the "ADD TO CART” button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.



IS IT SAFE TO ORDER ON SAVELLIRELIGIOUS.COM?

Yes, it is safe to order on Savelli Religious. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.



HOW CAN I REQUEST THE POPE’S BLESSING FOR MY ORDER?

During the purchasing process, check the “Blessing” box in "Shipping Method & Blessing" section and fill in the specific field that appears right away with the name of the person or family to which you’d like to address the blessing. Otherwise you can request the Blessing by writing an email with the number of your order at: info@savellireligious.com
The Blessing service is free of charge. However, in addition to standard delivery time it could require between 2 and 5 additional days before the actual order fulfillment. For more information please contact our Customer Service.



WHAT SHIPPING OPTIONS ARE AVAILABLE ON SAVELLIRELIGIOUS.COM?

Note: Customs Duties will be at our charge.

SHIPPING TIMES & RATES

We ship internationally. To ensure the secure delivery of your order, Savelli Religious does not ship orders to post office boxes.


USA & Canada: 2 working days (UPS Express with signature confirmation)

Central & South America: 2/3 working days (UPS Express with signature confirmation)

Asia: 2/3 working days (UPS Express with signature confirmation)

Oceania: 2/3 working days (UPS Express with signature confirmation)

Europe & Africa: 1/2 working days (UPS Express with signature confirmation)

Italy: 1/2 working days (UPS Standard with signature confirmation) or 1 woking day (UPS Express with signature confirmation)


Orders placed before 3:00PM-Italy Monday through Friday will be shipped on the same day. Saturday, Sunday and holiday delivery is not available.


BLESSING SCHEDULE: Please allow an additional 2-4 days for delivery of blessed items.


For each country different charges apply. In the Shopping Cart there is the possibility to calculate the shipping costs by entering Country, State and Zip Code.

To inquire about shipments, please contact Customer Service at 0039 06 631164 9:30AM-6:00PM-Italy Monday-Friday, or Email Customer Service at info@savellireligious.com.



CAN I SHIP MY ORDER TO AN INTERNATIONAL LOCATION?

Yes, we ship Worldwide.



WILL I BE CHARGED SALES TAX ON MY SAVELLIRELIGIOUS.COM PURCHASE?

Savelli Religious is required by law to charge sales tax for orders shipped to Italy and Europe.

For orders shipped to the rest of the world no taxes will be charged and customs duties will be at our charge.



WHAT IF I NEED EXTRA HELP OR ADVICE ABOUT MY PURCHASE?

We are available to provide you with gift suggestions for all occasions or perhaps a little something just for you. To contact us, please call 0039 06 631164 or email info@savellireligious.com.



HOW CAN I CHECK ON AN ORDER I PLACED ON SAVELLIRELIGIOUS.COM OR THROUGH YOUR SHOP?

To check on the status of an order or verify shipment, click here or contact Customer Service at 0039 06 631164.



HOW CAN I MAKE RETURNS OR EXCHANGES?

If you are not satisfied with the merchandise that you ordered, you may return it to us for an exchange or a refund. Articles are accepted for credit or exchange if returned in saleable condition within 14 days, accompanied by a sales receipt.

You will need to inform us in a clear statement via post at Savelli Arte e Tradizione srl Web Department, Via San Liberio 17/19, 00193, Roma, Italia by email at info@savellireligious.com, by calling us at 0039 06 631164, by sending us a notice on the Email Customer Service section of the site.

For more information please review our Terms of Sale.



ARE PRICES ON SAVELLIRELIGIOUS.COM SUBJECT TO CHANGE?

Prices on Savelli Religious are subject to change without notice. Please expect to be charged the price for the Savelli Religious merchandise you buy as it is listed on the day of purchase.